BIOGRAPHY
“A sacrifice to be real must cost, must hurt, and must empty ourselves. Give yourself fully to God. He will use you to accomplish great things on the condition that you believe much more in his love than in your weakness.”
Professional Summary
Jason Ngiam is a multifaceted professional with over 25 years of experience in the IT industry and more than five years as a professional dog trainer in Singapore. He is known for his strategic leadership, technical depth, and passion for canine behaviour, building a reputation for excellence across two distinct fields.
IT Leadership & Experience
Jason has held key roles including Customer Service Engineer, Network Specialist, Pre-sales Consultant, Project Manager, Technical Manager, and Business Owner. He holds a Bachelor of Information Technology ( University of Western Sydney ).
His portfolio includes major Government projects with MINDEF, MOE, and other agencies. As an entrepreneur, he founded Emersion IT Services Pte Ltd - achieving over SGD 1 million in its first year - and co-founded Evernet System Pte Ltd.
Digital Transformation at Lakeside Family Services
As the sole IT professional at Lakeside Family Services, Jason independently oversaw daily operations and led all major transformation efforts. His ability to drive complex initiatives alone reflects strong technical competence, resourcefulness, and leadership. His accomplishments include the Microsoft 365 migration, Multi-factor Authentication rollout, cybersecurity hardening, conducting training for 140 staff, rapid deployment of 66 laptops, and piloting AI- powered tools - strengthening Lakeside's resilience and long-term digital readiness.
Professional Dog Training Expertise
Jason is a certified professional dog trainer with credentials from The Michael Ellis School for Dog Trainers and the NePoPo Silver program. His relationship-based training prioritizes communication, clarity, and trust, supporting family pets and puppies.
Personal Values
Jason's goal is to help both people and businesses succeed while grooming future leaders. He values openness, transparency, and truthfulness, believing that honest communication builds trust, strengthens teams, and drives long-term growth. Colleagues and clients describe him as a spirited team player with an unwavering work ethic and a consistent record of exceeding expectations. Beyond his professional life, he is a Christain who believes deeply in serving others.
EDUCATION
“The only person who is educated is the one who has learned how to learn …and change.”
University of Western Sydney
Year 2003 - 2005
Bachelor of Information Technology
Informatics Computer School
Year 1998 - 1999
Advance Diploma in Computer Studies
Ngee Ann Polytechnic
Year 1991 - 1994
Diploma in Electronic and Computer Engineering
CAREER
"LEADING WITHOUT A TITLE"
Lakeside Family Services
2021 to Present
IT Manager
- Working with key stakeholders on programs requirements and source for appropriate new IT solution as required.
- Develops and maintains IT polices and standards aimed at maximizing effectiveness.
- Approves, coordinates and controls all projects related to selection, acquisition,development and installation of major information system.
Emersion IT Services
2012 to 2020
Founder / Managing Director
- Principal strategist and planner.
- Develop new sales opportunity.
- Create leaders in the company.
- Achieved $1 Million Revenue within 1st year of operation. Grow our staffs strength from 3 to 20 within 4 years.
Evernet Systems Pte Ltd
2014 to 2019
Co-Founder / Sale Director
- Develop new sales opportunity.
- Setup Sales process and Sales training program.
- Increase our new customers by 40% for the first year.
Emersion Pte Ltd
2009 to 2012
Director
- Manage a team of 10 engineers for post-sales project implementation.
- Provide resource planning and ensure team competency.
- Engage in Business development for new prospects.
NCS Pte Ltd
2006 to 2009
Technical Manager
- Manage a team of 15 network engineers for post-sales project implementation in Government and commercial sector.
- Resources planning and ensure team competency.
- Actively engage with Sales Team to assist in sizing for the professional services effort.
OPUS IT Services Pte Ltd
2004 to 2006
Network Consultant
- Provide pre-sale support to Sales team.
- Prepare tender proposal and conduct Proof of Concept. Perform Project Manager role for a major project that consist of
- system, desktops, network and security implementation.
Singapore Computer Systems Ltd
2000 to 2004
Network Specialist
- Provide post-sales support to Engineering group including network installation, troubleshooting, configuration, system testing and commissioning of the entire data network infrastructure.
- Handle technical project management involving the entire life cycle which includes recommending and advising the implementation design specifications, formulating project implementation plan and manpower resource
CERTIFICATION
Cisco
Cisco Certified Network Profesional
Cisco
Cisco Certified Network Associate
Microsoft
Microsoft Certified Systems Engineer
Microsoft
Microsoft Certified Professional
